📌 Frequently Asked Questions (FAQ)
Welcome to our FAQ page! At PBL Construction LLC, we believe that every home improvement project is the start of a new story. We’re here to help you make it unforgettable. Below you’ll find answers to the most common questions from our clients — from how we work, to what you can expect every step of the way.
PBL Construction LLC was founded in 2018 in Sandy Hook, Connecticut by a family with a passion for building with purpose. What began as a small operation quickly grew into one of Connecticut’s most trusted names in outdoor construction.
We specialize in custom decks, where every board, every line, and every finish is thoughtfully crafted — because we believe your deck should be more than functional. It should be memorable.
We’re proud to be certified TrexPro Gold Contractors, Fortress Preferred Members, MoistureShield Installers, and affiliated with Remodelers Edge — giving you access to the industry’s top materials, manufacturer-backed warranties, and innovative design options.
🧰 What services do you offer?
We specialize in high-performance, custom decks, and we proudly install with premium brands including Trex, Fortress, and MoistureShield. Our services include:
•Custom Deck Design & Construction
•Composite & Wood Deck Installation
•Deck Replacement & Upgrades
•Railings, Pergolas & Outdoor Enhancements
•Siding Installation & Repair
•Window & Door Replacement
•Kitchen & Bathroom Remodeling (select projects)
•Financing Options & Permit Handling
•Seasonal Maintenance & Repair Services
As certified contractors, we follow manufacturer-specific installation standards to ensure optimal performance and long-lasting results.
📍 What areas do you serve?
We serve Fairfield County, New Haven County, and surrounding parts of Connecticut, including Sandy Hook, Newtown, Bethel, Danbury, Brookfield, Southbury, Monroe, and beyond.If you’re unsure if we service your area, just ask — we’re happy to check.
💬 What’s your process like?
Here’s how we turn your dream into a deck you can actually walk on:
1.Consultation – Free, no-obligation assessment and vision discussion.
2.Design & Planning – Custom plans, material choices, and 3D renderings when needed.
3.Proposal & Contract – Clear pricing, timeline, and full transparency.
4.Construction – Trained, certified crews using industry-leading materials.
5.Final Walkthrough – We make sure every last detail meets our (and your) standards.
6.Follow-Up – You’ll receive your warranty documentation and post-project support.
⏱️ How long does it take to build a deck?
Most decks take 2–3 weeks, depending on complexity, materials, weather, and permitting. If you’re building a larger structure or adding custom features, it may take a little longer — but we’ll give you a clear schedule upfront.
💵 Do you offer financing?
Yes! We offer flexible financing, including 12-month no-interest plans for qualified homeowners. Whether you’re building new or replacing an old deck, we’ll help make it accessible.
🔒 Do you provide a warranty?
Yes — we provide a 10-year labor warranty on all new deck construction, and as certified installers for Trex, MoistureShield, and Fortress, you may also be eligible for extended manufacturer warranties on materials.
👷 Are your workers trained and insured?
100%. All of our crews are fully trained, OSHA-compliant, and insured. We also stay current on the latest building codes and manufacturer guidelines, especially for advanced composite and railing systems.
🗓️ When is the best time to book a project?
Spring and summer fill up quickly, so we recommend reaching out 3–6 months in advance, especially for larger or custom deck builds. Planning ahead also helps you lock in pricing and schedule flexibility.
📸 Can I see examples of your work?
Yes! Check out our Portfolio page and follow us on Instagram and Facebook to see featured projects, behind-the-scenes builds, and happy homeowners enjoying their new spaces.
🧡 What makes you different from other contractors?
We’re more than just deck builders — we’re craftsmen, problem-solvers, and passionate about creating beautiful spaces that last.
Here’s what sets us apart:
•Certified & Trusted – TrexPro Gold, MoistureShield, Remodelers Edge, and Fortress Preferred.
•High-End Materials – We only use brands we trust and would install in our own homes.
•Attention to Detail – From planning to polish, we care about every inch.
•Clear Communication – You’ll always know where your project stands.
•Family-Owned Values – Integrity, reliability, and pride in every project.
📞 How can I get started?
Let’s bring your dream to life.
Click here to schedule your free consultation, or call us at (203) 285-3964 to speak with one of our experts. We can’t wait to build something amazing together.
Have more questions?
We’re here to help. Whether you’re ready to start or just exploring ideas, we’ll give you honest, expert guidance with no pressure.